Middleport Pottery: 10am to 4pm, 7 days a week
The Packing House Cafe: 10am to 4pm, 7 days a week
The Middleport Pottery Gift Shop: 10am to 4pm, 7 days a week
The Burleigh Factory Shop: 10am to 4pm, Tuesday to Sunday
Port Street Range & Harper Street Tenants: Opening times vary, please view their individual Facebook profiles for further information
Please Note: We are closed on selected days during the Christmas period
Yes! Free on-site parking is available on-site and there is also additional on-street parking and an overflow carpark located on Travers Street
Yes! Everyone is welcome here at Middleport Pottery. For larger tour groups we do have selected pre-bookable packages available such as buffet lunch, group tours and the virtual factory tour. Please call 01782 499766 or email infor@re-form.org for more information
Site: The site has cobbled streets but we are wheelchair accessible
Parking: Disabled parking is located by the side of Harper Street across from the main entrance. On-street parking is also available
Heritage Trail: The heritage trail is accessible with the exception of the Bath House. Please also ask a member of staff or a volunteer for assistance entering the Victorian Offices (staff & volunteers can be identified by their orange lanyard)
Factory Tour: Unfortunately the factory tour is not accessible due to steps and because it is still a working factory. For groups of disabled guests we are able to provide a Virtual Factory Tour experience, please call 01782 499766 or email info@re-form.org for further information
The Packing House Cafe: The lower floor of our cafe is wheelchair accessible
Event Rooms: The Burgess Room has direct lift access and The Regal Peacock & Davenport Gallery are also accessible (via the Burgess Room lift). These areas are used for private room hires and indoor events such as the Artisan Markets
Disabled Toilets: There are several disabled toilets located around site and a “changing places” area is also available and is located inside the entrance to Harper Street (across from the main site entrance)
For a comprehensive guides to the accessibility of both the Middleport Pottery site and Harper Street, visit the AccessAble Guides below
Middleport Pottery – CLICK HERE
Harper Street – CLICK HERE
Yes! We do however ask that all children are accompanied by an adult at all times
Heritage Trail: Suitable for all ages. Under 18’s – £4 and Under 5’s go FREE
Factory Tours: Not suitable for under 8’s. Ages: 8 to 18 – £10
Events: There are several Children’s & Family events held here at Middleport Pottery throughout the year. These include Play with Clay and Santa
Junior Explorers: We offer a children’s membership which offers Free Play with Clay and priority access to our most popular children’s events
Yes! We offer a comprehensive learning programme to both schools and private tutors. For further information please email learning@re-form.org
Yes! Dogs are welcome onsite so please don’t leave them in your car or on your narrowboat in warm weather. We do kindly ask that dogs are kept on-lead at all times and their well -rained humans clean up when needed (there are lots of metal external bins onsite)
Heritage Trail: The heritage trail is accessible to our four-legged visitors
Factory Tour: Unfortunately the Factory Tour is not accessible with dogs as it is a working factory. If you do have a dog with your party we can provide a waiting area for a member of your party to wait with their dog while other group members take the tour
The Packing House Cafe: Offers indoor seating & outdoor canal-side seating
Event Rooms: Are accessible to our four-legged visitors
Yes! The Packing House Cafe is located next to the Trent & Mersey canal and offers indoor and outdoor dog-friendly seating
Yes! We offer a selection of Vegetarian, Vegan and Gluten-Free options. We will also try and support other dietary requirements but pre-booking is required in this instance. For further details please call 01782 499766
Yes! Afternoon Tea and Gentlemen’s Afternoon Tea (savory version) are available. Pre-booking is required at least 24-hours in advance. Please call 01782 499766 to book
Yes! We do ask that larger groups pre-book their table by calling us on 01782 499766
No – Smoking & vaping are not permitted inside or outside on the main Middleport Pottery site or across the road at Harper Street
Yes! To be allowed to take part in a factory tour it is a safety requirement that customers wear fully enclosed flat shoes. Sandals, flip-flops, etc are not permitted as it is a working factory
Yes! We do allow photography for personal use on-site. Some photography is allowed on factory tours please ask your tour guide where you can take pictures. For professional photography inquiries please email info@re-form.org
Yes! We offer celebration and corporate room hire. Please email events@re-form.org for more information
Yes! We will consider all on-site filming requests. Middleport Pottery has already been used a filming location for several tv productions. Please email comms@re-form.org